Genespring 13.0 ERROR : .com.strandgenomics.cube.framework.ani....

Question

[anm17]

Hello,

I'm working with Genespring 13.0, when I try to upload .cel files to my experiment I receive this error: com.strandgenomics.cube.framework.ani.SharedProgressMonitorModel.createNativeSharedObject()J

Then I tried to use the .chp files instead, the uploading worked but when I try to conduct a quality control same error appears .

Do someone know what this error is about?

Thank you very mcuh!

Answer 1

[andrew.j.skelton73]

GeneSpring is propriety software from Agilent. As you're paying an unreasonable amount for a licence, it's probably best to contact their support services.