What'S Going Wrong With Ucsc Genome Browser ?

Question

[Radhouane Aniba]

Hi guys

I encountered some problems viewing tracks on UCSC genome browser especially when trying to zooming in or out I have always an error on top of the page saying " Couldn't parse out new image for id: ruler(click to hide)"

What does this mean ? still waiting for them to answer me, but if anyone have an idea.

Thanks

[Chris Evelo]

Radhouane please consider doing as Mary suggests. Disabling Javascript is probably not a real solution since you will loose a lot of functionality as well.

[Radhouane Aniba]

If it happens to anyone of you here is the solution, just click configure and disable javascript features

Cheers

[Gjain]

can you please post a screenshot of the error.

Answer 1

[Mary]

They just made some changes to the interface. Any chance you can save it as a session? Or can you tell me more about the assembly and tracks you are using? Browser + platform?

I'll try to see if that's what I'm getting as well. But I haven't had any issues.

I can give it to the UCSC folks and they could look at it.

[Radhouane Aniba]

Actually I thinks it is a problem managing custom tracks, Even with session I am unable to access my data, here is the error message

Error Couldn't connect to database customTrash on hgcustom as custom. Can't connect to MySQL server on 'hgcustom' (113)

[Mary]

Well, thanks for the notice. I'll play with my custom tracks a bit and see. And we are doing workshops this week on the browser and if anyone runs into this we'll be aware of it.