Where to download MinKnow software of MinION from?

Question

[DanielC]

Dear Friends,

I want to download MinKnow software of MinION (https://nanoporetech.com/products/minion). Can anyone please let me know from where to download it? I have been browsing but did not find a source.

Thanks!

Answer 1

[WouterDeCoster]

Do you have access to the community forum? Because that's where you can download it from and find installation instructions.

[DanielC]

Thanks for the reply! I do not have access to community forum. I have made an account though, but do not know how to access the community forum. Can you please let me know?

This is the page I got after login. when I try to go to the "Software" section, I am not able to click on it.

https://ibb.co/z2qPFgM

Thanks!

[WouterDeCoster]

Maybe they first have to activate your account. Are you a customer? Have you tried contacting customer support? They're usually quite quick to reply, probably not in the weekend, and if not I can ask on Twitter. That can also help.

[DanielC]

Thanks! I got the software!