Vector Nti Issues When I Try To Save Certain Features

Question

[Anima Mundi]

Hello,

I am running Vector NTI on a Windows virtual desktop under a Mac OS X Lion machine. When I save a map as a GenBank or inside the DNA/RNA database, features like ORFs and translated regions disappear. In the column on the left, ORF and other features are displayed (i. e. it says that 0 ORFs are present). If I try to run the Mac version of the program (Vector NTI Express) I experience the same issue, so possibly this is not a bag, somehow I am failing to save this kind of information (even if the problem occurs only for some sequences). What would you suggest?

[Darked89]

Contact Invitrogen, seller of the software? Also if you want anybody to reproduce the error you should provide more info than: "fails with some sequences". Give acc nos/screen dumps, possibly with some non your private project files.

[Anima Mundi]

Hi, the point is that I would like to avoid to pay in order o get assistance if not strictly necessary (if so, I will provide them some dumps, thank you). The sequences are quite homogeneous, they all come from UCSC Genome Browser mouse mm9, they are all used to mark ORFs, start codons, possible primers and protein sequences. With one exception, they are about 2Kb long. Some of them, I do not know why, lose information if I save and reopen.

Answer 1

[Madraghrua]

Anima mundi I'm the leader for the Vector NTI project at Life. Could you please post some of the sequences that have problems? If not could you please reply privately so I can see what the problem is? I think looking and seeing should be pretty quick to do.

Also to check, can you please tell me which version of Advance are you using? Finally did you know that there is a new version of Vector NTI called Express which is Mac native?

MadraghRua

[Anima Mundi]

Hello, thank you for your time. Currently I am waiting for a reply by the technical support, I think they will help me soon. If I find a solution I will report it here. Otherwise, I will try to get in contact with you privately (as I am not allowed to display the sequences in public). In case, I would like to report your solution here (or you could do it as well if you like). Thanks again!

[Madraghrua]

Whatever works best for you is perfectly fine. Let me know if you need more help.