Question

IGV crashing on Mac

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5.2 years ago

Marco.Milanesi ▴ 10

I tried to open IGV v2.7 on my mac (OS X 10.10.5) from app and command line. It chashed every time. Here the reported error. I don't know how to solve it. Thank you in advance for the help.

A fatal error has been detected by the Java Runtime Environment:

SIGSEGV (0xb) at pc=0x00007fff8bfebf72, pid=1408, tid=1811

JRE version: OpenJDK Runtime Environment (11.0.2+9) (build 11.0.2+9)

Java VM: OpenJDK 64-Bit Server VM (11.0.2+9, mixed mode, tiered, compressed oops, g1 gc, bsd-amd64)

Problematic frame:

C [libsystem_c.dylib+0xf72] strlen+0x12*

java macos igv • 2.5k views

ADD COMMENT • link updated 5.2 years ago by 27atcggcta27 ▴ 180 • written 5.2 years ago by Marco.Milanesi ▴ 10

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Yosemite is quite old, maybe an upgrade of the macOS would do you a favour.

ADD REPLY • link 5.2 years ago by ATpoint 86k

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I agree with ATpoint else, you could install a previous version of IGV

ADD REPLY • link 5.2 years ago by Morris_Chair ▴ 370

score 3 · Accepted Answer · 2019-10-10

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5.2 years ago

27atcggcta27 ▴ 180

What version of Java are you using? IGV 2.4 and above requires at least Java version 8. You can chack here for other requirements

https://software.broadinstitute.org/software/igv/ReleaseNotes/2.4.x

ADD COMMENT • link 5.2 years ago by 27atcggcta27 ▴ 180

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Dear all, thank you for your answers. I installed IGV 2.4.19 and now it works. Thank you!