Genemapper Installation On Windows 7

Question

[dalgrande.francesco]

When I try to install (as Administrator) GeneMapper v.4.0 on Windows 7 I get the following error message:

• You have to logon to the local machine to install GeneMapper software.

Any idea how this could be overcome? Thanks

Francesco

[Leonor Palmeira]

This is a proprietary software, so I have the strong conviction their own people should be helping you install their software. How much did you pay for this software? Their documentation alone costs 276.86$...

[Zev.Kronenberg]

Point and click ain't free ya know.

Answer 1

[Matt Shirley]

This isn't usually my domain (hehe), but I think I can help with this. It seems that you are probably at a company or institute that has implemented a "group policy" which specifies that when you logon using "username", "domain" is silently appended to it in the fashion: "domain\username". To logon locally to your Windows 7 machine, you need to fine the computer name and supply that in place of "domain". Here is a short explanation of how to find your computer name. Based on the documentation for your program, it sounds like this will fix the issue.

Answer 2

[griley5000]

This is probably late, but NCBI produces OSIRIS, a free, open source STR analysis tool. There are both Windows and Macintosh versions available for download. https://www.ncbi.nlm.nih.gov/osiris/