Meme-Suite Is Down... Does Anybody Know What'S Happening?
5
0
Entering edit mode
13.7 years ago
Anima Mundi ★ 2.9k

Hello,

the MEME-suite website is down since at least two days ago. Does anyone have any information?

meme web • 6.5k views
ADD COMMENT
7
Entering edit mode
13.7 years ago

I can also access the site without problems.

In situations like this, I can highly recommend to use the following tool to quickly tell if the web site is really down, or if the problem is likely to be at your end:

http://www.downforeveryoneorjustme.com/

It is much faster than asking others to check if they can access the site that you cannot ;-)

ADD COMMENT
1
Entering edit mode

It is a useful tool, thanks. Since I saw the problem in two different machine behind different routers on Monday, I mistakenly took for granted it was a general problem.

ADD REPLY
2
Entering edit mode
13.7 years ago
Neilfws 49k

If problems persist, best course of action is to contact the maintainer or the author. You can try meme@nbcr.net or contact Tim Bailey (email address at bottom of page). Just politely explain the issue and ask if there are any known problems at the moment.

I (and others) are getting to the site without problems, so the issue is likely at your end.

ADD COMMENT
0
Entering edit mode

I will follow your hint, thank you.

ADD REPLY
1
Entering edit mode
13.7 years ago
Bio_X2Y ★ 4.4k

That page loads for me when I try it now.

It redirects to http://meme.sdsc.edu/meme4_6_0/intro.html.

Are you getting some kind of error message?

ADD COMMENT
0
Entering edit mode

Thanks for the help. I am getting a network timeout error.

ADD REPLY
0
Entering edit mode

Comes up for me right now too.

ADD REPLY
0
Entering edit mode

Maybe there is a DNS issue. Try the IP address and see what happens: http://198.202.74.226

ADD REPLY
0
Entering edit mode

Even contacting directly the IP address, the problem remains.

ADD REPLY
0
Entering edit mode
ADD REPLY
0
Entering edit mode

Unfortunately nothing changes.

ADD REPLY
0
Entering edit mode

Try typing "wget 198.202.74.226" into your terminal (assuming you're using unix/linux) - what do you see?

ADD REPLY
0
Entering edit mode

I also tried with wget from another machine behind the same router. That machine here is executing scripts, so I cannot reset the router. Time ago, I made many requests to the site, could my IP have been blocked? If Mary is experiencing the same problem, could it be due to bandwidth consuming requests too?

ADD REPLY
0
Entering edit mode

I might have misunderstood - Mary, did you mean the page is coming up or the network timeout error is coming up? :)

ADD REPLY
0
Entering edit mode

Resetting the router (scripts are terminated) does not fix the problem, even if my IP is changed.

ADD REPLY
0
Entering edit mode

what do you get from the wget command? it would be interesting to see if maybe its getting to the server, but is getting a redirect that it can't resolve due to a DNS issue.

ADD REPLY
0
Entering edit mode

From wget I get several timeouts, this is the output:

--2011-03-16 00:45:39--  http://198.202.74.226/
Connecting to 198.202.74.226:80... failed: Connection timed out.
Retrying.
--2011-03-16 00:46:01--  (try: 2)  http://198.202.74.226/
Connecting to 198.202.74.226:80...
ADD REPLY
0
Entering edit mode

That is very strange. As neilfws says, the next step is probably to contact the maintainers. Perhaps there have banned certain IP ranges, etc. Sorry I can't be of more help.

ADD REPLY
0
Entering edit mode

It appears strange to me too. I cannot access the site from different and distant locations, about 50 Km (with different machines). This range should be relatively broad, and would cut off different university guests. Thanks again.

ADD REPLY
1
Entering edit mode
13.7 years ago
Anima Mundi ★ 2.9k

I had the answer: the problem is general, and depends on network issues regarding MEME's machine room. They expect to solve it by tomorrow.

ADD COMMENT
0
Entering edit mode

Then I guess in this case, you can vote your own answer as "the best" answer :-)

ADD REPLY
0
Entering edit mode

Oh, wow. I am going to reward myself ;).

ADD REPLY
0
Entering edit mode
12.1 years ago

I'm one of the MEME developers in Tim Bailey's lab in Brisbane, Australia.

The NBCR server meme.nbcr.net and meme.sdsc.edu are both the same site) had a hardware failure and we're currently trying to redirect everyone to one of the alternate sites. The NBCR admins have put in place redirects to the EBI site in Australia but they haven't given us an ETA on when they'll have a server we can use at NBCR.

The working alternate sites are http://meme.ebi.edu.au/meme/intro.html which is based in Brisbane, Australia and http://tools.genouest.org/tools/meme/intro.html which is based in France.

One of our US developers is also working on getting a MEME server we can directly control based on Amazon's services.

Unfortunately none of the alternate servers are yet running release 4.9.0 but you can download it and install it from EBI's FTP site. ftp://ftp.ebi.edu.au/pub/software/MEME/r4.9.0/

We moved the MEME forums to google groups recently so that's another location you can contact us https://groups.google.com/forum/#!forum/meme-suite as well as the contact email meme@nbcr.net which thankfully still works.

ADD COMMENT
0
Entering edit mode

Hello James, it was an old issue (the post is today 19 month old). Thank you anyway!

ADD REPLY
0
Entering edit mode

Yep, I realised that afterwards. I figured it might still be of use.

ADD REPLY
0
Entering edit mode

I see, in that case in my opinion it would have been better to start a new post (i.e. as a news). It would have been also more visible (maybe you can still do this, if you want). The message however, I think, is relevant from many of us. Thanks again. bye!

ADD REPLY

Login before adding your answer.

Traffic: 1884 users visited in the last hour
Help About
FAQ
Access RSS
API
Stats

Use of this site constitutes acceptance of our User Agreement and Privacy Policy.

Powered by the version 2.3.6