deeptools 3.5 Segmentation fault:11
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3.6 years ago
jjp55 ▴ 20

Hi All,

I just installed deeptools 3.5 onto my MacBook running Mojave. I am repeatedly getting a Segmentation fault: 11 on all the commands with deeptools. I am able to see the main help page of deeptools, but cannot run any of the other tools. Has this happened to anyone before, to do they know anything I can do to fix this issue?

Thank you!

NGS deepTools ChIP Illumina • 3.0k views
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What sort of command is causing the segfault? How did you install deepTools? deepTools itself is just python, so it's very difficult for it to cause a segfault. My guess is that some dependency got installed incorrectly.

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I have tried both the bamCoverage and computeMatrix and received the Segmentation fault message. I installed deepTools using

$ pip install deeptools

I have also tried to install with $ conda install -c bioconda deeptools but it was never able to install this way.

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Please try conda install -c conda-forge -c bioconda deeptools instead. Also, try to run the following first:

python -c "import pyBigWig; import numpy; import scipy;"
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I tried running python -c "import pyBigWig; import numpy; import scipy;" followed by conda install -c conda-forge -c bioconda deeptools and I received the message:

Solving environment: failed with initial frozen solve. Retrying with flexible solve.
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3.6 years ago

OK, so loading those packages didn't cause the segfault, which is good. Please create a new conda environment: conda create -n deeptools -c conda-forge -c bioconda deeptools=3.5.1 python=3.8 . Use that environment instead, since apparently there's an issue with the python installation you had been using.

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That solved the problem! Thank you!

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Creating a new environment can get you out of many tough spots :)

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