I was trying to download data from GISAID. Everything works out except only one type of data, which is like 696 MB. When I download it, a network error occurs. And later on, when I click "resume", it appears to have been downloaded. In fact, it is not, because the size of it is 0 bytes. I have tried many times today and it continued to be like this. Have you ever encountered something like this during data downloading? Can anyone please clarify a bit about this?
You should write their support, this is nothing one seem to can help with from remote, especially given the vague error description.
Thank you. I will try to contact their support.