I cannot obtain my counts in galaxy server

Question

[Hossein]

Hello, my raw data were microRNAs, which were downloaded by the NCBI application from the Galaxy server. After that, I utilized the FASTQC tool and checked my data. On the other hand, when I used the STAR application to check my data and analyze my mapping, which was great, with more than 80% mapped, the STAR could not give me any counts, and I do not know why.

Please someone give me some advice.

[GenoMax]

Please post galaxy related question on their forum to get help: https://help.galaxyproject.org/

They can probably access your history (if you are using public galaxy). If you are using other mirrors then there may be other similar help forums for those.